Social & Relationships
Customer Experience, Service & Success
Material received seven 2023 MarCom Awards
Material, a global strategy and customer experience transformation consultancy, is pleased to announce it has received seven 2023 MarCom Awards. The award … 0Customer Experience, Service & Success
Enterprises Give Providers Higher CX Scores but Demand Innovation
Enterprise buyers of technology and business services are slightly more satisfied with their providers than they were a year ago, … 0Customer Experience, Service & Success
TELUS International and Five9 partner to launch End-to-End CCaaS
TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including … 0Customer Experience, Service & Success
Customers Continue to Choose Alida to Drive Product Innovation & UX
Alida, the pioneer in community-centered experience research, today announced that top global companies including 1Password, Big Lots, Cadillac Fairview Corporation Limited, … 0Customer Experience, Service & Success
ChurnZero earns top score in current offering category
ChurnZero, the platform and partner for customer success, has earned the top score in the current offering category and a … 0Events, Meetings & Webinars
PolyAI announces VOX 2023
PolyAI, a global leader in conversational artificial intelligence (AI), is poised to kick off its inaugural PolyAI VOX 2023 virtual summit on November … 0Customer Experience, Service & Success
CallTower awarded 2023 Excellence for Microsoft Teams Solutions
CallTower, a global leader in cloud-based CX solutions announced today that TMC has named their Microsoft Teams Calling solution as … 0Customer Experience, Service & Success
Ushur and Five9 announce Strategic Partnership
Ushur, the leader in AI-Powered Customer Experience Automation™ (CXA), announced its partnership with Five9, an industry leading provider of cloud … 0CRM