Social & Relationships

Forrester’s report on media services shows customer experience

Forrester’s first report on media tech/services spending shows customer experience and AI

Spending on traditional media agencies is declining, the report says, CMOs are leading customer-facing efforts and content-based targeting is coming … MTC NEWS DESKApril 30, 2018, 6:28 pmOctober 22, 20190

SUBSCRIBE Sprinklr adds AI to its customer experience platform

Built around social media, the company is launching its new Intuition to initially categorize and route social posts related to … MTC NEWS DESKApril 30, 2018, 6:24 pmOctober 22, 20190

Content & Experience, Content Marketing, Social Media Marketing & Monitoring

Six key ways to distribute your content and grow your following at the same time

If you’re a leader in business, you’re probably not enamoured by social media. Sure, you’ve got accounts on LinkedIn and … MTC NEWS DESKApril 24, 2018, 10:37 amOctober 22, 20190